Terms and Conditions - Catherine Robinson Cashmere

Terms & Conditions


Your account contains your delivery and billing addresses and a record of your orders. If you are a new customer you can create an account by going to the ‘My Account’ page and select the new customers link. You will be asked to enter an email address and choose a password. You will need your email address and password to place orders on the site, see or edit your personal details and view your orders online. Please note that we do not store your credit card details online.

If you can’t remember your password, go to the ‘My Account’ page, enter your email address and click on ‘Forgotten your password?’. Your password will then be automatically emailed to you (please note that for security reasons, our Customer Service team cannot see your password, so they won’t be able to confirm it for you). You can access your personal information by visiting your account. This will allow you to modify your personal details.



Please read these conditions carefully before using Catherinerobinsoncashmere.com website. By using Catherinerobinsoncashmere.com website, you signify your agreement to be bound by these conditions.



Registration – To use some of the services and features made available to you on my Site, you will need to register. I may change registration requirements from time to time. When you register, you are required to provide information about yourself that is true, accurate, current and complete in all respects. Should any of your registration information change, please log-in and then make any amendments on the ‘My Account’ section of the site.

– All orders for cashmere and angora blend products shall be deemed to be an offer by you to purchase the products in accordance with these Terms. The checkout stage sets out the final details of your order. Following this, we will send you an order acknowledgement email detailing the order you have placed. Please note that this email is not an order confirmation or order acceptance from Catherinerobinsoncashmere.com. The acceptance of orders for product shall be at the entire discretion of Catherine Robinson and the completion of the contract between us will take place on despatch to you of the products ordered (unless we have notified you that we do not accept your order or you have cancelled all or part of it).

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